The ability to auto-assign tickets has been a very popular feature request among Ticketish users. Well, here you are. You can now auto-assign tickets, and its as simple as sending an email:

[project]+[user]@[account_name].ticketi.sh

Let me take a minute to explain this one. Every project in Ticketish has its own unique email address to automatically accept tickets via email. For example, our Ticketish support email address is:

ticketish@integralimpressions.ticketi.sh

To have Ticketish auto-assign the ticket, simply use Plus Addressing. Add a plus sign after the name of the project, followed by the name of the user you want the ticket to be assigned to. If I wanted to send in a Ticketish support request, and have it assign to myself, I’d send an email to:

ticketish+cabad@integralimpressions.ticketi.sh

Enjoy, and keep that feedback coming in.